Clay Bakers, Clay Pot Cooking and Romertopf Roasters
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Ordering Information


What credit cards do you accept?
We accept Visa, Mastercard, American Express and Discover.

Do you accept checks?
Yes, we accept checks. Please mail checks to:

RomertopfOnline.com
3720 Canterbury Way
Boca Raton, FL 33434

Please also include information on what item you would like. Note: paying via check slows down your order because we can't ship the order until the check clears.

Will I receive an order confirmation?
You will receive an e-mail confirmation of order if you provide an e-mail address during checkout.

Canceling an order
If your order has not shipped, you may cancel it for any reason at no charge. If you want to cancel an order after it has shipped, you may do so by returning the item to us at:

3720 Canterbury Way
Boca Raton, FL 33434

We will happily refund the full price of the item, minus our shipping fees.

Shipping to a Different Address
You may ship items to a different address, but orders may be delayed since we need to verify addresses via our credit card processor.

Is everything always in stock?
Usually, but there may be odd times when certain products we carry become temporarily unavailable or backordered and shipment may be delayed. If this occurs you will be notified with details and options.


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